Let us take care of you
Who we are

Luis C. Monserrat

Founder and CEO

The man behind The Innovision of HII. Mr. Monserrat began as an Assistant Manager at Citibank, swiftly earning Senior Vice-President status by the age of 26. He then transferred to Coca-Cola Export Corporation as Head of Marketing for its Philippine operations and then was expatriated to Coca-Cola de Mexico as Regional Marketing Director for the North Latin America Division. He then moved on to become Director of Latin America for E&J Gallo Wineries. Under Mr. Monserrat’s leadership, HII has established itself as one of the leading hotel and property management companies in the Philippines.

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Peter Stevens

Executive Director

Mr. Stevens is a veteran in the hotel industry. He rose from the ranks and managed various Intercontinental Hotels in Europe, Africa, the Middle East, North America and in Asia as well as Orchard Hotel Singapore and The Lafayette Hotel in Boston and the Century Park Sheraton. Mr. Stevens has trained and mentored stalwarts and leaders in the business of hospitality. Peter is also a board member of Chosen Children Village Foundation, a haven for abandoned children who are physically and mentally challenged.

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Agnes Luna

Executive Vice President

Her title, she insists, is synonymous with fun. Agnes is the finance and operations backbone of HII - fiercely steadfast in taking care of assets entrusted to her and handles everything with unbridled enthusiasm. Prior to HII, she began her career at the Century International Hotels, a HongKong-based management company.

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John Cruz

Corporate Director of Rooms

John believes that all guests should be treated like royalty. His philosophy stems from 15 years of hotel management experience, starting with a stint at The Inn at The Spanish Bay, the largest hotel on Pebble Beach. As HII's Corporate Director of Rooms and GM of Picasso and Azumi, John continues his commitment to ensuring that every stay at a HII property is a memorable experience.

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Tessa Razon Artadi

Corporate Integrated Marketing Director

A seasoned advertising executive, Tessa joined HII to contribute to the branding, marketing and public relations needs of HII’s managed properties. She has deep multinational experience gained from creating marketing communications campaigns for top companies such as Procter & Gamble, McDonald’s, Wyeth, Pfizer to name a few. Ms. Artadi has a strong consumer research background which helps her create prolific ideas that deliver results.

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Dinna Gamboa-De Guzman

Human Resource Director

Guiding individuals is second nature to Dinna. After all, the detail-oriented Director taught pre-schoolers and college students for over five years. Today, Dinna has nine years of expertise in human resource management, including stints from University of Perpetual Help DALTA Medical Center, Hotel JAL Fujairah Resort & Spa, and advertising conglomerate GroupM Philippines.

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Rene Alcala Jr.

Director of Finance

Dynamic. Enthusiastic. Certified Public Accountant. Jhun, as he is fondly called, effortlessly brings light to challenging tasks, resolving them with gusto. As Group Controller, he is a team player and ensures internal controls are placed effectively and efficiently. Before Hii, Jhun worked for audit firm KPMG Laya Mananghaya & Co. and in Mandarin Oriental and New World Makati Hotel.

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John Emerson Santos

Property Management Services Director

John is a registered Mechanical Engineer and has had more than 15 years experience in facilities management, project supervision, procurement and maintenance. Before joining HII, he was Senior Property Manager for Asya Design Partner. His work portfolio includes stints in the Middle East where he was based for 6 years and also at CB Richard Ellis, a property management company.

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Monica Punzalan

Corporate Director of Sales

Monica started her career with HII as an Account Executive for Parque Espana Residence Hotel. Bouyed by dedication and diligence, this homegrown talent is now HII’s Corporate Director for Sales and Marketing. A free-spirited individual, Monica believes the fun is in the juggle. She is also General Manager of KL Tower in Makati City.

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Luis C. Monserrat

Founder and CEO

The man behind The Innovision of HII. Mr. Monserrat began as an Assistant Manager at Citibank, swiftly earning Senior Vice-President status by the age of 26. He then transferred to Coca-Cola Export Corporation as Head of Marketing for its Philippine operations and then was expatriated to Coca-Cola de Mexico as Regional Marketing Director for the North Latin America Division. He then moved on to become Director of Latin America for E&J Gallo Wineries. Under Mr. Monserrat’s leadership, HII has established itself as one of the leading hotel and property management companies in the Philippines.

Peter Stevens

Executive Director

Mr. Stevens is a veteran in the hotel industry. He rose from the ranks and managed various Intercontinental Hotels in Europe, Africa, the Middle East, North America and in Asia as well as Orchard Hotel Singapore and The Lafayette Hotel in Boston and the Century Park Sheraton. Mr. Stevens has trained and mentored stalwarts and leaders in the business of hospitality. Peter is also a board member of Chosen Children Village Foundation, a haven for abandoned children who are physically and mentally challenged.

Agnes Luna

Executive Vice President

Her title, she insists, is synonymous with fun. Agnes is the finance and operations backbone of HII - fiercely steadfast in taking care of assets entrusted to her and handles everything with unbridled enthusiasm. Prior to HII, she began her career at the Century International Hotels, a HongKong-based management company.

John Cruz

Corporate Director of Rooms

John believes that all guests should be treated like royalty. His philosophy stems from 15 years of hotel management experience, starting with a stint at The Inn at The Spanish Bay, the largest hotel on Pebble Beach. As HII's Corporate Director of Rooms and GM of Picasso and Azumi, John continues his commitment to ensuring that every stay at a HII property is a memorable experience.

Tessa Razon Artadi

Corporate Integrated Marketing Director

A seasoned advertising executive, Tessa joined HII to contribute to the branding, marketing and public relations needs of HII’s managed properties. She has deep multinational experience gained from creating marketing communications campaigns for top companies such as Procter & Gamble, McDonald’s, Wyeth, Pfizer to name a few. Ms. Artadi has a strong consumer research background which helps her create prolific ideas that deliver results.

Dinna Gamboa-De Guzman

Human Resource Director

Guiding individuals is second nature to Dinna. After all, the detail-oriented Director taught pre-schoolers and college students for over five years. Today, Dinna has nine years of expertise in human resource management, including stints from University of Perpetual Help DALTA Medical Center, Hotel JAL Fujairah Resort & Spa, and advertising conglomerate GroupM Philippines.

Rene Alcala Jr.

Director of Finance

Dynamic. Enthusiastic. Certified Public Accountant. Jhun, as he is fondly called, effortlessly brings light to challenging tasks, resolving them with gusto. As Group Controller, he is a team player and ensures internal controls are placed effectively and efficiently. Before Hii, Jhun worked for audit firm KPMG Laya Mananghaya & Co. and in Mandarin Oriental and New World Makati Hotel.

John Emerson Santos

Property Management Services Director

John is a registered Mechanical Engineer and has had more than 15 years experience in facilities management, project supervision, procurement and maintenance. Before joining HII, he was Senior Property Manager for Asya Design Partner. His work portfolio includes stints in the Middle East where he was based for 6 years and also at CB Richard Ellis, a property management company.

Monica Punzalan

Corporate Director of Sales

Monica started her career with HII as an Account Executive for Parque Espana Residence Hotel. Bouyed by dedication and diligence, this homegrown talent is now HII’s Corporate Director for Sales and Marketing. A free-spirited individual, Monica believes the fun is in the juggle. She is also General Manager of KL Tower in Makati City.

John Cruz

General Manager, Picasso Boutique Serviced Residences & Azumi Boutique Hotel

John believes that all guests should be treated like royalty. His philosophy stems from 15 years of hotel management experience, starting with a stint at The Inn at The Spanish Bay, the largest hotel on Pebble Beach. As HII's Corporate Director of Rooms and GM of Picasso and Azumi, John continues his commitment to ensuring that every stay at a HII property is a memorable experience.

Philippe Bartholomi

General Manager, Y2 Residence Hotel

Philippe graduated with a degree in Hotel and Restaurant Management in Ecole d’Hotellerie de la Ville de Liege in Belgium. He held various positions as Executive Chef in some of the most recognized Michelin Star restaurants in Belgium before moving to Manila as Executive Sous Chef and General Manager of different hotels in the country such as Friday’s Resort Group in Boracay, Century Park Hotel, Manila Polo Club and Makati Place of Alphaland, and finally as Operations Consultant for Balesin Island.

Dessa Banaag

General Manager, The Exchange Regency Residence Hotel

Dessa is the General Manager of HII’s biggest property, The Exchange Regency Residence Hotel. Her post graduate Diploma in Frontline Management and her more than 15 years of experience in different hotels in the country such as Edsa Shangri-la Hotel, Mandarin Oriental Manila and Dusit Thani Manila have equipped her with solid leadership and management skills that she exemplifies in handing both hotel and condominium corporation operations of The Exchange Regency.

Monica Punzalan

General Manager, KL Tower Serviced Residences

Monica started her career with HII as an Account Executive for Parque Espana Residence Hotel. Bouyed by dedication and diligence, this homegrown talent is now HII’s Corporate Director for Sales and Marketing. A free-spirited individual, Monica believes the fun is in the juggle. She is also General Manager of KL Tower in Makati City.

Bobby Canillo

Property Manager, Crown Tower University Belt Manila

Bobby, the Property Manager of Crown Tower University Belt, brings with him more than 20 years of solid experience in the hotel industry, with backgrounds in diverse fields such as front office operations, guest services, housekeeping and property management from hotels here and abroad.

Ana Marie Guttierez

Property Manager, The Mondrian Residences Alabang, Muntinlupa City

Rising from the ranks, Ana’s career in property management and development blossomed in 1997 when she joined one of the top total real estate companies in the country. Her long experience in administrative functions has landed her management positions with different business/ commercial establishments until she joined HII in 2008 as the Property Manager of The Mondrian Residences, one of the pioneering condominiums in the city.

Becky Coquia

Operations Manager, Crosswinds Resort Suites Tagaytay City, Cavite

Coming from diverse industries, Becky has honed her property management skills through her experience gathered from retail, hospitality and pharmaceutical industries where she held operations management, customer service, sales and marketing and front office positions.